Order to cash normally
refer to the process in which taking customer sale order via different
sales channel like email, internet, sales person, fax or by some other
means like EDI, and then fulfilling the order, shipping, logistic and
then generating an invoice and collecting payment for that invoice and
then receipt. if we consider the flow ,this can be further categorize
into seven sub-process like
-
Customer
- Order entry (creation of order /booking of order )
- Order fulfillment
- Distribution
- Invoicing
- Customer payments /Collection
- Receipt
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